Blog
Writing from Zach Sanns.
November 10, 2026
Why I Stopped Chasing the Lowest Vendor Bid
For years, I ran every service contract the same way. When a lease expired on landscaping, cleaning, or HVAC maintenance, I put the job out to three or four vendors and picked whoever came in cheapest…
November 10, 2026
When Tenant Goodwill and the Budget Pull in Different Directions
A tenant calls about a broken thermostat on a Friday afternoon. The quickest fix means paying overtime rates for a same-day repair.